If you no longer have the information needed to recover your account, please send an email to <a target="_blank" rel="noopener noreferrer nofollow" class="link" href="mailto:support@hydralauncher.gg">support@hydralauncher.gg</a> with the subject line “Account Recovery”, explaining what happened and providing as much of your account information as you can remember.

I forgot my username and/or PIN, and I don't have an email address linked to my account. What should I do?

hydralauncher

Downloads

Why Hydra shows games with “no available downloads”?

How can I get download sources?

Why does Hydra show "Cannot download into this directory"?

Why is the "Download" button for games disabled?

Why does my download show "Seeding"?

What are "Peers" and "Seeds"?

What is Real-Debrid and how does it work?

What is TorBox and how does it work?

Hydra Cloud

Cloud saving

How does Cloud Save work?

Hydra did not detect my game save automatically. What should I do?

If I cancel my subscription, how long will my cloud saves be kept?

Can I play my games in the Cloud?

What is Hydra Cloud?

Do I need a subscription to earn achievements?

Where can I subscribe to Hydra Cloud?

What are the available payment methods to subscribe to Hydra Cloud?

How can I cancel my Hydra Cloud subscription?

How can I see the date my subscription will expire?

How does priority support work?

Can I share my Hydra Cloud subscription with a friend?

Achievements

How do Achievements work?

Are achievements free?

The game is not unlocking achievements. What to do?

How does achievement notifications work?

Can Hydra identify and unlock my Steam achievements?

Hydra Account

Account Recovery

I forgot my password. What can I do?

What are the advantages of creating an account on Hydra?

How can I request that all my data be deleted?

How can I manage who can see my profile?

How can I change the password of my account?

How can I change/add an email for my account?

Themes

How to create a custom theme

Library and catalogue

Why the playtime for a game is not updating?

How to run the game directly through Hydra?

How custom games work?

Linux and Steam Deck Support

What is Wine or what is a Wine prefix?

Legal

Is Hydra safe?

Where does all the game information in Hydra comes from?

Does Hydra follow GDPR?

Is is safe to use Hydra in EU or EUA?

Which information does Hydra have about me?

How can we help you?

Help Center

Improved

Fixed

🧐 In consideration

📚 Planned

🔨 In development phase

🥳 Done

❌ Rejected

High Priority

Low Priority

🧐 Em consideração

🔨 Em desenvolvimento

🥳 Concluído

Main Roadmap

Quarterly Roadmap

Monthly Roadmap

Acha que tem uma ideia interessante para ser implementada no Hydra? Gostaria de reportar um bug? Compartilhe ela com outras pessoas e diretamente com os desenvolvedores do projeto por meio deste quadro.